Rich Peter, president & founder, and Spencer Jackson, franchise growth manager at Mobility Plus, sat down with us to discuss their experiences with starting a business from scratch and franchising. Rich and Spencer share their insights on what it takes to be successful in the mobility industry, as well as some of the challenges they have faced along the way. If you’re thinking about starting your own business or are curious about what it’s like to be a Mobility Plus franchisee, then this is an interview you don’t want to miss!

Visit Mobility Plus Website:

Spencer Jackson Contact:

Rich Peter Contact:

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00:00 Introduction
00:49 About Rich Peter and Mobility Plus
07:56 Q&A – What is the customer experience of someone who wants to buy a product?
10:06 Q&A – What would be some of the benefits of going the franchise path with Mobility Plus versus doing your independent Mobility shop?
11:49 Q&A – Why would someone open up a Mobility Plus franchise?
13:30 Q&A – What are you looking at in a franchisee candidate?
16:25 Q&A – What is a day in the life of a franchisee?
18:58 Q&A – What is the franchisee spending most of their time on? What is Mobility Plus doing to support them?
21:21 Q&A – Do you have strategies to segment people younger than the customer base?
26:44 About New and growing audience
29:01 Concluding Thoughts
31:43 Conclusion

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